1. We respect your privacy
Formula Accounting respects your right to privacy and this policy sets out how we collect and treat your personal information.“Personal information” is information we hold which is identifiable as being about you.
2. What personal information we collect
We may collect the following types of personal information from you: name, address, phone number, fax number, tax file number, information about the services you have ordered from us, communications between us, credit card information, other personal and business records as required to provide our services, such as accounting records (including electronic files) and bank records.
3. How we collect your personal information
We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide our services to you. We may also collect personal information from you from third parties once authorisation has been provided by you. You have the right to refuse us authorisation to collect.
4. Use of your personal information
We use your information to provide our service to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in. We do not provide your information to third parties, except that we may provide your information to our business partners who assist us in the provision of our services to you.
5. Disclosure of your personal information overseas
In order to provide services to you, we do not directly disclose your information to overseas recipients.
6. Security of your personal information
We take reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.
7. Access to your personal information
You can access and update your personal information by contacting us on firstname.lastname@example.org. We may charge a reasonable administration fee for this access.
8. Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to Formula Accounting, PO Box 604, Mitcham 5062. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
When you come on to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Third party sites
Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.